Delivery & returns
Tracking
After ordering, our team calls you to confirm the address and delivery slot. Track your order from your account or with your secure tracking link.
Bulk orders
25/50 kg bags, 20 L drums and cartons are delivered to your door or shop.
Returns
Report any damaged or non-compliant product within 7 days of delivery, with your order number.
Delivery zones and fees
| Zone | Delivery time | Fee |
|---|---|---|
| Douala | Livraison en 24h | 1 000 FCFA |
| Yaoundé | 24h à 48h | 1 500 FCFA |
| Bafoussam / Limbé / Kribi | 2 à 3 jours | 2 500 FCFA |
| Autres villes du Cameroun | 3 à 5 jours | 3 500 FCFA |